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Privacy Policy

Last updated: 2 July 2026

This policy explains how 3:04 Solutions Ltd ("we", "us", "our") collects and uses your personal data when you visit 304solutions.co.uk or contact us. We are the data controller for the information described here.

Who we are

3:04 Solutions Ltd, Jackie's Suite, 11th Floor, Royal Liver Building, Liverpool, L3 1HU. You can reach us at hello@304solutions.co.uk or on 0333 77 22 304.

What we collect

  • Information you give us — when you fill in a form (contact, customer application or supplier application) we collect the name, email, phone number, company details and any message you provide.
  • Information collected automatically — when you browse the site we may collect your IP address, browser type, pages viewed and approximate location, using cookies and similar technologies. See our Cookie Policy.

Why we use it (lawful basis)

  • To respond to enquiries and provide services — legitimate interests and, where relevant, performance of a contract.
  • To improve the site — with your consent for analytics cookies.
  • To meet legal and accounting obligations — compliance with a legal obligation.

Who we share it with

We do not sell your data. We share it only with trusted processors that help us run the business — for example email, hosting and analytics providers — and only to the extent they need it. Where those providers are outside the UK/EEA we use appropriate safeguards such as Standard Contractual Clauses.

How long we keep it

Enquiry and application data is kept for as long as needed to respond and, where a relationship follows, for the duration of that relationship plus a reasonable period for legal and accounting purposes (typically up to seven years). Analytics data is kept in aggregate form.

Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Have inaccurate data corrected
  • Ask us to delete data (where we are not required to keep it)
  • Object to or restrict certain processing
  • Withdraw consent at any time (for anything based on consent)
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email hello@304solutions.co.uk.

Security

We take reasonable technical and organisational measures to protect your data, including encryption in transit and access controls. No system is perfect, but we treat your information with care.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will always show when it was last revised.